New Volunteer & Corporate Social Responsibility (CSR)

1. About Volunteer & Volunteer Movement — Social Affairs/Duty
2. Who Volunteers? And Why?
3. Which Organization Use Volunteers? And Why?
4. Volunteer Organizations as Corporate Entities
5. New Stakeholders in Volunteerism — Government, Business & Labor
6. Reformulating the Volunteer Role

Volunteer Program Planning & Administration

a) If You Are Setting Up A New Volunteer Program

1. Perception of Need
2. Identifying Appropriate Volunteer Placements — Work & Requirement
3. Organizational Acceptance
4. The Volunteer Manager’s Place

b) Consolidating Support for A Volunteer Program

1. Commitment from Senior Management & Financial Support
2. Board Approval
3. Staff Involvement
4. Assessing Need

c) Preparing A Program Budget

d) Program Administration
 
Designing & Using Volunteer Program Forms & Records

1. Designing Forms & Collecting Information
2. Defining & Describing Volunteer Placement
3. Scheduling & Recording Volunteer Placement
4. Individual Volunteer Records
5. Policy & Procedures Manual
6. Reporting

Managing Volunteer Recruitment

1. Preparation
2. Marketing
3. Recruitment Techniques

Interviewing & Selecting Volunteers

1. Preparation
2. Screening Application & Setting Up the Interview
3. The Interviewer
4. The Interview
5. Making Decisions about Applicants
6. Match the Volunteer & the Placement

Orientation & Training

a) Orientation

1. Group Orientation
2. On-the-Job Orientation

b) Training Volunteers
c) What Volunteers Need to Know
d) Raining Goals & Instructional Content
e) Training Method
f) Resource People
g) The Training Session
h) Evaluation the Training session

Maintaining Volunteer Commitment

1. Defining the Volunteer-Organization Relationship
2. Volunteer Supervision & Support
3. Volunteer Recognition – Rewarding & Acknowledging
4. Review & Feedback

Evaluating the Placement

• Evaluating Volunteer Performance
• Evaluating the Volunteer Program
• Evaluating to Improve Service

• NGO Capacity Building